Who are we?

Big On Leadership is an alliance of experienced international speakers, trainers, and managers. Our experience is in sales, manufacturing, and operations human resources. When we say we are big on leadership, we mean personal and professional leadership. We help you attain the private and public wins that help make you and your organization better. We are changing the quality of life in the world one person, one team, and one organization at a time.

What are we doing?

We do leadership team training in relaxed settings like the country or the beach. We figure you spend enough time at hotels, so we work with ranches, resorts, upscale homes, and inns to provide relaxed, fun settings for intensive workshops on success skills such as:

• Behavioral Interviewing
• Recognition for Good Behavior
• Coping With Difficult Behavior
• Practical Performance Coaching
• Documentation for Bad Behavior
• Behavioral Styles
• Team Member Training

What’s our angle?

You work your butt off and have fun doing it. We figure that we can bring our experience and learning to the party. It is more relevant and works best when you bring your experience and learning, too. For example, if we are working on documenting discipline, you will be invited to work through a real-life scenaro from your current situation or past experience and play through that with a partner to practice the success skills.

We use best-selling transferable material. We figure no one can promise job security, but we can promise transferable marketable skills that readily fit into many organizations. So we buy resources, handouts, and manuals from credible sources like American Media videos, AMI workbooks, and Oriel Memory Jogger booklets. We don’t make them up. These cost less than $10 a head, and we don’t mark them up. We also write our own best-selling books and offer them as an option, but not in competition with our partners.

Who do we do it for?

Our audience is front-line sales people, sales managers, front-line supervisors, managers, human resources, and executives. We only work with people who want to learn and grow. Our experience demonstrates that people only learn when they want to. Thus, if you have a discipline problem, training is not the solution.

Half–Day
Sales and Management Team Workshops

Behaving Professionally
When People Push Your Buttons

	For managers and professionals that work with people
	How to be effective when people are being a pain in your neck
	Understanding that it is not our job to change people
	Simple steps for being respectful and being respected so we can get on with business
	The principle of strength under control

Being a Coach

	For managers, supervisors, and team members
	How to inspire, encourage, and challenge people
	How to effectively recognize good work
	How to effectively address bad work
	Challenge people that may be on a dead-end road because of behavior

Disciplining Daily to Build Up Your People

	For managers and supervisors
	Why discipline has a bad reputation
	Common disciplinary pitfalls like avoidance and saving it for performance appraisals
	How to get people to correct their own behavioral problems with your encouragement
	Simple methods for proper documentation
	Steps for conducting disciplinary sessions and using progressive discipline with employees
	A system for writing disciplinary action memos that stick to the facts and communicate clearly

RESULTS

	Employee retention
	Improved organizational skills
	Inspired productivity
	A team that works and plays well with others
	Respect

Additional Training Programs

Leadership Excellence Skills Series
Doing More With Less

Half Day Sales and Management Team Workshops

Planned Improvisation
uses lessons from improv comedy to help management and sales participants get to know each other better and discover vital success skills like intent listening, over-the-top collaboration, and making your partners look good.

Interviewing Success
helps managers and supervisors make sound hiring decisions and reduce costly turnover. Highlights include how to plan an interview, build rapport with candidates, evaluate skills objectively, obtain examples of past behavior, and effectively use silence.

Documenting Discipline
helps managers understand the importance of proper documentation, the steps for conducting disciplinary sessions with employees, and common pitfalls. Objectives include applying progressive discipline and writing disciplinary action memos that stick to the facts, set objectives, encourage solutions, and clearly communicate action you will take if objectives are not met.

Coaching Matters
helps managers inspire, encourage, and challenge people. “Coaching is the process of letting people know that what they do matters to you” from best-selling video “Practical Coach”. Participants' experience is used to build up three learning objectives of how to effectively recognize good work, address bad work, and challenge people that may be on a dead-end road due to behavior.

Solving Conflict: Between You and Me
helps people solve conflict before it affects performance. Training points include how to take responsibility for conflict and uncover both sides, how to neutralize emotion, how to listen without arguing or judging, and how to reach consensus on solutions.

Solving Conflict: Intervention
helps managers and supervisors intervene successfully in employee conflicts. Training points include how to successfully intervene in employee conflicts, listen, ask questions, offer feedback, get to the real problem, set fair rules, and stick to them for “win-win” results.

Appraising Performance
helps managers and supervisors treat performance appraisals as a positive experience that can contribute to employee growth. Training points include how to use employee job description to prepare for the appraisal, plan the appraisal, explain the importance of ongoing feedback to employees, and conduct a highly effective performance appraisal.

Rewarding Performance
helps managers and supervisors create a work environment where people do their best—every single day. Features include real-life success stories from Boardroom Inc. and United Airlines that illustrate the proven strategies of best-selling author Bob Nelson. Copies of Bob Nelson’s
best-selling book are available on request.

Full Day(s)
Sales and Management Team Workshops and Retreats

Management Teamwork
is one afternoon and the next morning to help management or sales teams get to know each other and work more effectively together. Tools include using structured problem solving to identify, analyze, and solve a problem. Team-building exercises teach team roles, team stages, brainstorming, data collection check sheets, Pareto analysis, cause-and-effect analysis, a four-step problem-solving model, four team stages, effective meetings, and management presentations. The workshop is demanding and fast paced.

Strategic Planning
is one afternoon and the next morning facilitated meeting of a leadership team to set goals and agree on a performance contract for an organization. The performance contract includes financial, operational, process, and learning goals for objective and subjective results. Pre-work and follow up by the leadership team is needed for best results.

Behavioral Styles
is one afternoon and the next morning for sales teams get to know each other and work more effectively together. Tools include identifying behavioral styles then treating the team and the team’s customers as they want to be treated based on their style.

Performance Presentations
is a two-day workshop with peer evaluations and video feedback on a prepared presentation relevant to work opportunities or problems. Learning includes worksheets and discussions on audience reaction, structure, open, body, close and visuals. The workshop requires pre-work to define the presentation, an initial presentation, then preparation and rehearsal toward a final presentation. Preparation and rehearsal for that key presentation that could make a big difference for you and your organization.

Leadership Action
is a demanding, high-participation, three-day leadership retreat for managers, supervisors, and high-potential leaders. Workshop modules include Firm Friendly Supervision, Caring Coaching, Situational Leadership, Effective Communication, Team Mechanics, Team Behaviors, and Behavioral Styles. Outputs include personal commitments using personal reflection on personal and professional behavior.

Strategic Sales
is a comprehensive five-day workshop designed to build confidence in the sales person. Learning objectives include overcoming difficult sales situations, presenting value-based solutions, and negotiating positive sales results.

Performance Sales
is a three-day follow up workshop to reinforce and build upon Strategic Selling. Learning objectives include developing incremental sales, maintaining price and margins through innovation and creativity, negotiation skill through planning & preparation, overcoming objections, and asking for the business.